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Data Centers

MamboExpress operates multiple datacenters in the Northern Virginia region. Each facility maintains state of the art multi-phase power redundancy and industrial cooling. Datacenter racks are served by an impressive level of continuous battery power, powerful industrial-class generators, and over one full ton of cooling capacity per individual server rack. Top notch security, fire suppression and power generation systems also serve to make MamboExpress a world-class hosting facility.
Closed, private data center facilities
Extensive data center security procedures
Fault-tolerant power redundancy
Multiple industrial-grade generators
APC-powered battery infrastructure
Liebert temperature-controlled server environment
N+1 redundancy
Multiple levels of technical staff on premises

The MamboExpress network core is powered by multiple Cisco Catalyst 6500 multilayer switches. The engines for these powerful switches are the top of the line Supervisor 720-3BXL cards which are capable of traffic rates as high as 720 Gigabits per second. Multiple upstream providers per switch provide redundant connectivity, yet each switch has enough capacity to support the entire traffic load individually. Every switch also has multiple connections at a minimum of Gigabit Ethernet speeds, which means a cable break will never cause an outage. The MamboExpress network is as feature-rich as it is fast. Supporting advanced features like Rapid Spanning-Tree Protocol (RSTP), Hot Standby Routing Protocol (HSRP), and Cisco Netflow, the MamboExpress network has the competitive edge in speed, redundancy, and intrusion detection. We also offer advanced features such as QoS, content-switching, and server load-balancing. With QoS, you can be guaranteed that you will always have available capacity for critical applications regardless of your network utilization. Content-switching and load-balancing services enable you to guarantee uptime by allowing multiple servers to function as one server.MamboExpress's network infrastructure provides much more than simply great uptime and performance. Whether you require features including load balancing and fail-over redundancy, or you just want a highly redundant and reliable network that will always be up and fast, MamboExpress is the place to be. Contact Sales to learn more about what the MamboExpress network can do for you or to gain access to download test files.
Cisco-based network core

Bandwidth from multiple Tier 1 providers including:
Savvis
Deutsche Telekom
PCCW
Redundant fiber connections
Multiple fiber carriers
Ample spare network capacity
Physical & geographic provider redundancy

SLA

MamboExpress strives for 100% uptime availability at all times for all clients, and we have a track record that shows us consistently meeting that goal month after month. Our strong network history is bolstered by our top-notch infrastructure as well as our 99.9% uptime guarantee. This guarantee offers customers a credit of 5% of their monthly bill for each 30 minutes of network downtime, up to a maximum 100% of their monthly bill. The only exemptions to this guarantee are downtime due to customer fault, maintenance of our network, and voluntary downtime such as downtime associated with service upgrades.
MamboExpress also guarantees that its critical data canter infrastructure will be available and subject to the same commitment level. This infrastructure includes data facility security, power and temperature control. Our 99.9% uptime guarantee offers customers a credit of 5% of their monthly bill for each 30 minutes of downtime due to infrastructure failure, up to a maximum 100% of their monthly bill. Downtime due to data center maintenance of our facilities is exempt from this guarantee.
MamboExpress guarantees the use of all equipment leased to customers. MamboExpress will provide hardware replacement for all such hosting equipment, and guarantees that we will do so within two hours of identification of the hardware failure. In the event that hardware failure leads to downtime in excess of two hours, MamboExpress will credit customer with 5% of their monthly bill for each 30 minutes of server downtime, up to a maximum 100% of their monthly bill. The only exemptions to this guarantee are downtime due to customer fault and voluntary downtime such as downtime associated with service upgrades. The guarantee covers only physical hardware replacement, and does not cover data integrity or recovery, nor the rebuilding of RAID arrays or quotas.
MamboExpress guarantees customer access to its technical support staff around the clock, providing customers with a credit of 5% of their monthly bill for each 30 minutes of downtime associated with a loss of the ability to communicate with our NOC due to the physical loss of telephone and e-mail access by our support staff. Loss of customer telephone and e-mail access is exempt from this guarantee.